• The company initiates a well-planned shipping process in its business. We are accepting orders only from UAE at this point of time.
• All orders may require 24-48 hours processing time before shipping. Deliveries will be made only on business days.
• Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
• Shipment and tracking statement will be provided.
• Delivery time:
Inside Dubai: 2-3 working days
Outside Dubai: 3-5 working days.
• All orders above AED 100, delivery free within Dubai & Sharjah. All orders above AED 200, delivery free within other states.
• Customers will be notified at the earliest possible time if there any unavoidable delays with their order.
• If you need any assistance with your order, please contact us immediately at firstname.lastname@example.org. We will not be able to make changes to your order after it has been shipped.
• Delivery address and details should be valid. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
• Cash on Delivery and online payment may vary in its delivery charges.